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Appliance shopping isn’t typically synonymous with retail therapy, but with a plethora of online retailers selling large appliances such as washers, dryers, dishwashers, ovens, ranges, and cooktops, you can easily and painlessly research, compare, save, and click your way to outfitting your kitchen.
A few things to consider: If it’s your first time buying a major appliance, check out stores with high customer service standards or retailers whose websites include helpful buying guides, tips, and how-tos. Buying more than one appliance? Look for bundling options to save money and create a seamless look. If you’re on a budget, look for deals, promotions, and sales being offered; many websites also have a “top deals” or “close-out” section. Depending on how quickly you need your item, consider stores that offer flexible shipping options or in-store or curbside pick-up. And double-check return and exchange policies—most stores offer a 30-day window, though some only offer 15 days or have a final sale policy, and at some stores, your return order may be subject to a restocking fee.
Be sure to inspect your appliance upon delivery before accepting it: scan the box for damage, ensure that the product name and model number match your order, and remove the packaging and inspect the appliance for any damages or defects. If you notice anything awry, don’t accept the delivery and notify the retailer’s customer service department right away. Return policies vary from retailer to retailer, and many do not accept returns once the appliance has been installed or if it doesn’t meet the “like-new” standard.
Here are the best places to buy appliances online.
What started as a Chicagoland area appliance brick-and-mortar has expanded into an e-commerce enterprise with a wide selection of large appliances including dishwashers, ranges, refrigerators, and more. You’ll find popular name brands at a variety of price points, including Bosch, LG, Viking, Whirlpool, and Samsung.
ABT is also noted for its customer service, backed by 85 years in business. Customers can access technical advisers or customer service representatives by phone or virtual chat, seven days a week. ABT’s website also includes a learning center, chock full of informative buying guides, tips, and how-tos.
ABT offers free shipping on most appliances (some incur a $99 delivery fee, so be sure to check) and local curbside or in-store pick-up for in-stock items from their Glenview, Illinois, store. ABT offers a 30-day return window for returns or exchanges, though return shipping fees may apply for oversize or overweight products. Items must also be in their original packaging with all accompanying manuals and materials.
AJ Madison made its reputation with a high-end Brooklyn, New York showroom, but the name has gained nationwide recognition thanks to its extensive online offering. Among the thousands of in-stock and ready-to-ship appliances, you’ll find the usual suspects as well as high-end brands you won’t find at big-box retailers like SubZero, Miele, Viking, JennAir, and Bosch.
Thanks to manufacturer rebates, price-match guarantees, and other promotions, AJ Madison offers competitive prices, though sales promotions change frequently. The easy online shopping experience is aided by a comprehensive filter selection, including style, dimensions, capacity, and smart home features. The website also includes informational buying guides, tips, and glossaries to help you make an informed purchase.
AJ Madison offers free, nationwide shipping (except for pro-style appliances and appliances weighing more than 300 pounds). Installation or haul away services are available for an additional fee and must be added before placing your order. One major downside to AJ Madison's strict 30-day return policy is all returns are subject to a 30 percent restocking fee. All items must be like-new, in original packaging, and shipped using the same service as the original shipment.
True to its reputation, Amazon sells just about everything, including small kitchen appliances and large ones such as washers, dryers, dishwashers, refrigerators, and ranges, ovens, and cooktops.
Though you’ll find top-rated brands like Samsung and Frigidaire, the stock is more limited compared to other retailers. Still, if you have a specific make and model you’re looking for, it’s worth checking to see if it’s in stock. Amazon is also a good place to find specialty brands, such as Miele or Thor. And if you’re in the market for portable or countertop products, you’ll find items such as portable freezers, countertop dishwashers, and countertop wine coolers here, too.
One thing to note: Amazon’s product selection also includes several unfamiliar brands and third-party sellers, so it pays to do your due diligence. Free shipping is offered on some items, though it depends on the seller so keep an eye out for items that ship for free. Amazon doesn’t offer installation services, so you’ll need to do your own research to find a local technician. If you need to return or exchange your item, you have 30 days to do so.
Related: The Best Countertop Microwaves
If you’re looking for major brands at budget prices, Appliances Connection is your place. It carries household name brands like GE, Frigidaire, Whirlpool, and LG, as well as premium brands like Viking, SubZero, Verona, Smeg, and Fisher & Paykel. Prices are competitive, but Appliances Connection offers a price-match guarantee. For even bigger savings, check out the Closeout Deals section of the website.
The user-friendly site offers robust filtering options, including smart features, appearance, deals, and additional features like water/ice dispenser, noise level, or tub material. You can easily check if an item is in stock and ready to ship.
Free shipping is available on most orders over $99; for a fee, you can also upgrade to a White Glove delivery service to have your order unpacked and moved to your preferred location. Installation services are available for an additional fee, which varies depending on where you live and whether you’re installing a freestanding appliance like a refrigerator or a built-in appliance such as a cooktop or dishwasher. Appliance Connection will also remove the old unit provided it is like the one purchased and may be subject to an additional fee (depending on area availability). To ensure a smooth installation process, Appliances Connection provides a one-sheet to explain necessary preparation steps.
Take careful note of Appliances Connection’s 30-day return policy; whereas most retailers count this from the date you receive the product, here, the 30-day window starts from the date the merchandise ships. However, returns are accepted for a full refund regardless of the reason.
Best Buy prides itself on being on the cusp of the latest and greatest tech products, and the same is true for their home appliances assortment. You’ll find a wide variety of brands and models, including an extensive selection of items with smart features like Wi-Fi connection.
The customer service is top-notch from the outset. Best Buy’s Home Experts offer free consultations (in-store or virtually) to help you find the best appliance for your needs and ensure that it’ll fit within your space. For worry-free repair coverage, Best Buy offers a Total Tech Support membership which provides customer service to diagnose and repair nearly every major appliance brand. All appliance services come with a 90-day workmanship warranty.
Free delivery is available for major appliance purchases $399 and up. If you live near a Best Buy warehouse, free warehouse pick-up is also available for in-stock items. Best Buy will haul away major appliances from your home for a $29.99 fee when a replacement product is delivered by Geek Squad or Best Buy Home Delivery. Even if you haven’t placed a qualifying appliance purchase, Best Buy also offers a stand-alone haul away service for $99.99. If you’re concerned about recycling, Best Buy pledges that its recycling partners ensure that old products are recycled and repurposed into new products.
One drawback is that there is only a 15-day window for returning or exchanging major appliances.
Related: The Best Refrigerators
This members-only retailer is known for its shopping-in-bulk bargains, but it also offers deals on popular household appliance brands such as Whirlpool, Maytag, Kenmore, Samsung, and LG. Costco has a more limited selection than big-box retailers but makes up for it with cost savings and perks such as free delivery, a generous 90-day return window, extended warranties, and customer support.
Costco provides free delivery for most items, including refrigerators, freezers, dishwashers, stoves, ovens, and cooking ranges, and will also remove your old appliance free of charge (provided the item delivered is the same type as the one being hauled away). Some items that don’t qualify for home delivery are still eligible for in-home installation services, including dishwashers, wall ovens, microhoods, hoods, or gas stoves. Costco also wins points for its 90-day return policy for major appliances and for extending manufacturer warranties for an additional year, giving you peace of mind on product performance for two years. Costco Concierge Services also provides free warranty assistance and tech support.
One drawback is that you’ll need a Costco membership ($60 for a basic membership, $120 for upgraded membership) to shop here, but the cost savings, extended warranty coverage, and free delivery can make it worthwhile.
This big-box retailer is lauded for its wide product selection, both in-store and online, across all major appliance categories, including top-notch brands like Samsung, Whirlpool, and LG, and value-driven brands like Amana or Frigidaire. The website is easy to navigate, and the helpful online search function narrows down the extensive selection with filters such as price, finish, features, and smart-capability. The website also includes useful buying guides, like how to measure your space for a refrigerator or what to look for when shopping for dishwashers.
Home Depot offers a price match guarantee; you can also save money by bundling multiple appliances within the same brand, which is especially helpful if you need to replace multiple appliances in your kitchen. Free delivery is offered on items $396 or more; Home Depot will haul away the old appliance free of charge (provided it’s the same product category). A variety of installation services are available for kitchen appliances, including dishwashers, refrigerators, and ranges. With 72-hours notice, you can cancel your order, scheduled delivery, or service appointment. Home Depot also offers a Pro Referral service if you prefer to research, compare, and find your own local service technician.
One major drawback is that sales on all major appliances are final. Be sure to inspect your product upon delivery to check for any damage or defects and report them right away. Products can only be returned if defects and/or damage are identified and reported within 48 hours.
Related: The Best Over-the-Range Microwaves
This big-box retailer offers a variety of top-rated appliance brands like Frigidaire, LG, Samsung, KitchenAid, GE, and Whirlpool across all major product categories. Although Lowe’s product selection can be limited, it does offer a price-match guarantee. Its robust website provides appliance buying guides for popular items like refrigerators, dishwashers, and ovens. Its search function provides a variety of filters including brand, finish, price, and appliance-specific features, such as child-safety locks or temperature-controlled refrigerator drawers.
Lowe’s offers free local delivery on all major appliances over $396 or in-store pick-up. Installation services are available for an additional fee. Installation services are performed by licensed, insured professionals and backed by a 1-year labor guarantee. Lowe’s will move old appliances to another room in the home or garage at no charge; removal and disposal services are available for a $30 fee.
For returns, major appliances must be returned within 30 days of receiving the product and must be in “like new” condition and accompanied with original receipt. Special order products may be subject to a 20 percent restocking fee.
You can score great deals on top-rated brands with this online retailer, but the selection is often limited. Where Wayfair’s selection really shines is its assortment of less-commonly found brands or appliances with unique finishes and designs, like a retro-style Smeg refrigerator or a cherry red Bertazzoni professional oven range. If you’re short on space, Wayfair offers a great assortment of countertop appliances such as toaster ovens or countertop dishwashers.
Wayfair offers free shipping on items over $35. You can opt to add an assembly or installation service for additional fees at the time of your order. Wayfair does not offer a haul-away service. Orders can be canceled if the request is made before your shipment is being prepared. Assembly or installation services can be rescheduled free of charge up to 24 hours before your scheduled appointment. Wayfair accepts returns of large appliances within 30 days, provided the item hasn’t been installed and is returned in its original packaging, though you’ll be responsible for return shipping. Though it’s rare, shoppers may be subject to paying a manufacturer’s restocking fee.
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Layla Khory-Hanold is a freelance writer specializing in food, travel, dining, home cooking, and shopping. Layla is also an avid home cook and product tester—friends and family consistently ask her for recipes and recommendations, from hot sauce to springform pans (she once made 16 cheesecakes to find the best one).
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